Terms and Conditions
Welcome to ELEVEN28, Ghana’s all-in-one real estate e-commerce platform. These Terms and Conditions (“Terms”) govern your use of our website and services, and constitute a binding legal agreement between you and ELEVEN28 (“we,” “our,” or “us”).
By accessing or using our platform, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.
1. Definitions
“User”: Anyone who accesses or uses the ELEVEN28 platform.
“Service Provider”: Any person or entity offering real estate or ancillary services via the platform.
“Content”: Listings, text, images, videos, and other information posted on ELEVEN28.
“Platform”: The website, mobile applications, and related services offered by ELEVEN28.
2. Eligibility
To use ELEVEN28, you must:
Be at least 18 years old
Have the legal capacity to enter into a binding contract
Use the platform for lawful purposes only
We reserve the right to refuse access to any user who violates these terms.
3. User Responsibilities
By using the platform, you agree to:
Provide accurate, truthful, and up-to-date information
Maintain the confidentiality of your login credentials
Not impersonate another person or misrepresent your affiliation
Not use the platform for fraudulent, misleading, or harmful purposes
You are solely responsible for your interactions, listings, and transactions on the platform.
4. Listings and Transactions
All listings must be genuine, lawful, and clearly represent the property or service offered.
Users must not post duplicate, false, or misleading listings.
ELEVEN28 is not a party to transactions between buyers and sellers but offers a platform for them to interact.
ELEVEN28 may charge commissions or fees on certain transactions, which will be communicated clearly.
5. Payments and Fees
Any fees, commissions, or subscriptions associated with ELEVEN28 will be clearly displayed.
Payments are processed securely via third-party providers.
ELEVEN28 reserves the right to suspend or terminate services for non-payment or disputed transactions.
6. Intellectual Property
All content on ELEVEN28, including text, logos, designs, graphics, and software, is the property of ELEVEN28 or its licensors and is protected by copyright and other intellectual property laws.
You may not copy, distribute, or reuse content without our express written permission.
7. Prohibited Activities
You agree not to:
Post or transmit illegal, offensive, or harmful content
Use bots, scrapers, or automated tools to access the platform
Interfere with the operation or security of the platform
Engage in harassment, abuse, or misleading conduct
8. Limitation of Liability
ELEVEN28 shall not be liable for:
Losses arising from transactions or disputes between users
Content accuracy or reliability
Platform downtime, delays, or security breaches
You use the platform at your own risk. ELEVEN28 provides no warranties, express or implied.
9. Account Termination
We reserve the right to:
Suspend or terminate your account for violation of these Terms
Remove any content that violates our policies or is deemed harmful
Refuse future access to the platform at our discretion
10. Indemnification
You agree to indemnify and hold harmless ELEVEN28, its affiliates, officers, and partners from any claims, losses, or damages arising from:
Your use of the platform
Your violation of these Terms
Any transaction or interaction you conduct through ELEVEN28
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Ghana. Any disputes shall be resolved in the competent courts of Ghana.
12. Changes to Terms
ELEVEN28 may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the platform constitutes your acceptance of the revised terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact:
ELEVEN28
Email: info@eleven28realty.com
Phone: +233 257064418
Address: 28 HOLLY ST, GS- 0049- 5847 GBAWE- ACCRA