Privacy Policy for ELEVEN28
At ELEVEN28, your privacy is critically important to us. This Privacy Policy outlines the types of personal data we collect, how we use and protect that data, and your rights regarding your personal information when you use our website, platform, and services.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you register or interact with our platform, we may collect:
- Full Name
- Email Address
- Phone Number
- Residential/Business Address
Identification information (where applicable for verification purposes)
Payment details (processed via third-party payment providers)
1.2 Non-Personal Information
We also collect non-identifiable data to improve our services:
- IP Address
- Device Information
- Location (if enabled)
- Browser type
Usage data (e.g., pages visited, time spent)
2. How We Use Your Information
ELEVEN28 uses your data to:
Provide and manage your access to our platform
Facilitate property listings, inquiries, and transactions
Customize your experience on the platform
Communicate updates, offers, and service information
Ensure platform security and prevent fraud
Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data. We may share your data with:
- Service Providers (e.g., payment gateways, analytics tools) who help operate our platform
- Government or Legal Authorities when required to comply with laws
- Business Partners or agents (only with your consent or to fulfill a requested service)
4. Data Security
We implement strong security measures to protect your personal information:
- SSL encryption
- Secure servers
- Restricted access to personal data
- Regular security audits
Despite these measures, no system is entirely immune to breaches. We urge users to maintain good security practices, including strong passwords and keeping login credentials confidential.
5. Cookies and Tracking
Our site uses cookies and similar technologies to:
- Enhance user experience
- Analyze traffic patterns
- Remember your preferences
You may disable cookies through your browser settings, but some features of the platform may not function optimally.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Request a copy of the personal data we hold
- File a complaint with a data protection authority
To exercise any of these rights, please contact us at info@eleven28realty.com.
7. Data Retention
We retain your information for as long as:
- Your account remains active
- Necessary to fulfill legal and regulatory obligations
- Required to enforce our agreements and resolve disputes
8. Children’s Privacy
ELEVEN28 is not intended for use by individuals under the age of 18. We do not knowingly collect information from minors. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete such information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Continued use of the platform after changes means you agree to the new terms.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
ELEVEN28
Email: info@eleven28realty.com
Phone: +233 257064418
Address: 28 HOLLY ST, GS- 0049- 5847 GBAWE- ACCRA